Privacy Statement

At RTO Canada, we hold ourselves to the highest standards of integrity built upon the daily conduct of transparency and trust both with our clients and partners of excellence. To that end, we are wholly committed to safeguarding and protecting your personal information.

RTO Canada’s commitment is reflected in our daily practices of our operations, and adhere to compliance with all relevant laws and regulations.


The following Privacy Principles apply to all of our dealings:

CLIENT

Why We Use Your Information

It is important for you to know that we are only allowed to use your personal information if we have have the proper legal basis to do so.  This includes sharing with our partners of excellence.  We may be using your information to fulfill the contractual services we provide; to comply with legal and regulatory authorities; where we are processing information based on your consent; or simply for legal reasons.

What Information We Collect

Most information is sourced from our interactions.  For example:

  • Your Applications

  • Our Conversations

  • Our Questionnaires

We may also collect other financial information based upon:

  • References you provide us with

  • Credit bureaus and reporting agencies

  • Third party verification agencies

  • Commercially available sources

  • Publicly available sources

Sharing Your Information

Under specific circumstances, your personal information may be shared among our partners of excellence.  This is done so with your acknowledgement in accordance with your choice to do so.  

Your Right to Access

Your information is your information.  In the normal course of business, we are collecting information, and a simple written request to provide you with your information from RTO Canada is available at any time.

PARTNER OF EXCELLENCE

Why We Use Your Information

It is important for you to know that we are only allowed to use your personal information if we have have the proper legal basis to do so.  This includes sharing with your new tenant owner.  We may be using your information to fulfill the contractual services we provide; to comply with legal and regulatory authorities; where we are processing information based on your consent; or simply for legal reasons.

What Information We Collect

Most information is sourced from our interactions.  For example:

  • Your Statements, Submissions and Applications

  • Our Conversations

  • Our Questionnaires

We may also collect other financial information based upon:

  • References you provide us with

  • Credit bureaus and reporting agencies

  • Third party verification agencies

  • Commercially available sources

  • Publicly available sources

Sharing Your Information

Under circumstances on working to close a transaction, partial information will be shared with your new tenant owner.  This is done so with your acknowledgement in accordance with your choice to do so.  

Your Right to Access

Your information is your information.  In the normal course of business, we are collecting information, and a simple written request to provide you with your information from RTO Canada is available at any time.